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profitclinic
Joined: 16 Sep 2008 Posts: 45 Location: Melbourne AU
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Posted: Fri Oct 03, 2008 12:27 am Post subject: The TRUTH about MLM Genealogy Lists |
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G'day gang
Genealogy lists are a hot topic amongst network marketers from time to time, and people are often confused about how to best use them.
What IS a genealogy leads list?
Genealogy leads are lists of distributors with a particular network marketing company or downline organisation that has gone out of business.
A lot of network marketers buy these lists because they think that these people are suddenly left with no network marketing businesses to work with.
This may be true, but the fact is that most of them will have been inactive anyway, and the few who were active may be so annoyed because of the experience they they're in no hurry to get involved with another MLM outfit.
So they're usually poor quality lists and you can spend a lot of time, effort and money getting nothing but rejection and hostility form them.
Here's the REAL problem with them, and it's a BIG one that can cost you dearly:
While these people opted into the list as part of their membership of that expired company or downline organisation, they did NOT opt in to receive unsolicited information from YOU or the scores of other network marketers who've bought these lists from the unscrupulous urgers who are selling them!
They've actually been betrayed TWICE: once when the company went belly-up, then again when it broke most privacy laws and sold their distributors' personal information to third parties.
What can happen to me if I use genealogy lists?
If you send unsolicited commercial messages to these lists, you are SPAMMING them. You could lose your Internet access, and you could face prosecution under any applicable laws where you live.
In Australia, you face fines of up to $1,100,000 per message, per day (that's 1.1 MILLION dollars) under the tough anti-spam Act that has seen professional spammers in Australia wiped out almost overnight. (The first convicted spammer was hit by fines of $4.5 million. He's now out of business.)
The other thing that can happen if you make this mistake is that you could face legal action for any damage to the reputation or sales that your action causes your service providers — especially autoresponder service.
You could also face legal action from other members of the autoresponder service for damage to their businesses as well.
It's not worth the risk, quite frankly.
Is there any way to make legal use of genealogy leads?
Yes, there is. And it's the same with ANY bought lists of leads.
Step 1: Send the list members an email explaining how you acquired their names and email addresses, tell them that you have an attractive offer for them, and ask them to subscribe to YOUR mailing list if they'd like to receive it. (You can sell them on subscribing to your list, but DO NOT try to sell them on your offer in this first message.)
Step 2: Send the people who subscribe to your list, through a double-opt-in process, the details of your offer.
This is the ONLY way you can legally and ethically use those genealogy leads.
Always put yourself in the prospect's shoes if you're unsure of whether you should mail them or not. Did they actually ask you to contact them with your offer?
If you want to avoid the risk of being reported as a spammer, always insert that preliminary step as a courtesy.
The worst most of them will do is say "no" to you. Some will say "yes". And a LOT more will say "yes" because of your courtesy in handling the situation ethically.
Hope this helps.
John Counsel
CEO, The Profit Clinic _________________ Want no-nonsense, tell-it-like-it-is insider insights and info about Network Marketing in the REAL world?
Get 'em now at http://REALnetworkmarketing.com |
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Audrey
Joined: 30 Jul 2006 Posts: 490 Location: Santa Barbara, CA, USA
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Posted: Fri Oct 03, 2008 2:08 am Post subject: |
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John,
Do you support using these names? The whole first part of this article seems to say don't spam these folks. Then I got to this:
Is there any way to make legal use of genealogy leads?
| Quote: | Yes, there is. And it's the same with ANY bought lists of leads.
Step 1: Send the list members an email explaining how you acquired their names and email addresses, tell them that you have an attractive offer for them, and ask them to subscribe to YOUR mailing list if they'd like to receive it. (You can sell them on subscribing to your list, but DO NOT try to sell them on your offer in this first message.) |
This seems to suggest that you support spamming them, but only if you are honest with them up front? _________________ Audrey
http://www.my.tupperware.com/audreyoka
http://www.recipe-barn.com |
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profitclinic
Joined: 16 Sep 2008 Posts: 45 Location: Melbourne AU
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Posted: Fri Oct 03, 2008 2:28 am Post subject: |
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Audrey,
I suggest reading what I actually wrote... not what you thought I wrote.
Sending someone a polite request asking if you can send them information about your opportunity is NOT considered spam.
Nor is it spam, in fact. It's established best practice in proper email etiquette.
They can say yes, no or they can ignore you. But it's THEIR choice, not you imposing your opportunity pitch on them.
It's simple good manners.
Of course, some mindless morons will do this and then take no answer at all as a "yes". There will always be people who just don't get it, and who muddy the water for everyone else.
John Counsel
CEO, The Profit Clinic _________________ Want no-nonsense, tell-it-like-it-is insider insights and info about Network Marketing in the REAL world?
Get 'em now at http://REALnetworkmarketing.com |
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Linda Site Admin
Joined: 23 Oct 2005 Posts: 426 Location: Sunny California
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Posted: Fri Oct 03, 2008 3:12 am Post subject: |
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Just for the education of all, here's the Definition of Spam from
http://www.spamhaus.org/definition.html
| Quote: | The word "Spam" as applied to Email means Unsolicited Bulk Email ("UBE").
Unsolicited means that the Recipient has not granted verifiable permission for the message to be sent. Bulk means that the message is sent as part of a larger collection of messages, all having substantively identical content.
A message is Spam only if it is both Unsolicited and Bulk.
Spam is an issue about consent, not content. Whether the UBE message is an advert, a scam, a begging letter or an offer of a free lunch, the content is irrelevant - if the message was sent unsolicited and in bulk then the message is spam. |
Linda Locke
Editor, MLMWoman
http://www.mlmwoman.com |
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profitclinic
Joined: 16 Sep 2008 Posts: 45 Location: Melbourne AU
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Posted: Fri Oct 03, 2008 3:28 am Post subject: |
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Here are the definitions used by CAUBE.org.au, Australia's Coalition Against Unsolicited Bulk Email, of which I'm a foundation member.
| Quote: | What is spam?
In the case of electronic mail, spam is any electronic mail message that is:
1. Transmitted to a large number of recipients; and
2. Some or all of those recipients have not explicitly and knowingly requested those messages.
It does not matter what the content of the message is. It can be an advertisement for a commercial product, a solicitation for donations by a charity, or a religious pitch by somebody intent on saving your soul. If it meets the two criteria above, it is spam.
The word "spam" is also used as a verb to describe the act of sending spam, and the derivative "spammers" is used to describe the person who sends spam.
What is SPAM?
SPAM is a canned meat product by Hormel. The writer of this document has cans of SPAM in the kitchen and uses it on home made pizzas. The writer hates spam, but loves SPAM.
What is UBE?
UBE stands for "Unsolicited Bulk Email". It means the same thing as spam. "UBE" is used in formal writing, where "spam" is usually only used in its verb and descriptive forms.
What is UCE?
UCE is spam that advertises a commercial product, service, or company. With UCE, the sender is usually hoping to get you to spend money with them - although senders of UCE may get their revenue from selling other forms of advertising. The term "UCE" is used most frequently in the United States, where constitutional restrictions are believed by many to prevent legislation restricting other types of spam.
What is Acquaintance Spam?
Acquaintance spam is spam that is sent to you by somebody you have dealt with previously. For example, if you order a product from a web based merchant, you might supply your email address so that the merchant can confirm the order, or notify you of problems. If the merchant then starts sending you advertising material, that is acquaintance spam. Like the name says, it's still spam, and even though legislation is not likely to ever ban this form of spam, it can completely destroy a business' relationship with even its most loyal customers. Our pages for businesses teach businesses how to manage email relationships with their customers without risking destroying those relationships.
How Many Messages is Bulk?
As a rough rule of thumb, if a human makes a conscious and informed decision, on a message by message and recipient by recipient basis, that the individual message should be sent to that individual recipient, it is probably not bulk. If you put somebody on a mailing list to be used multiple times, that will be bulk, and if you just decide your message should be sent to a bunch of addresses just because you can get your hands on them, that is bulk.
Rules that try to pick a number typically mark a line between 20 and 50 substantially similar messages in a day. Using such rules, anything above the line is bulk, and anything below the line is not bulk.
Please note, however, that laws and industry codes typically deal with anything that is unsolicited and commercial. As a consequence, you can be in breach of such laws and codes by sending just one unsolicited advertisement via email. |
John _________________ Want no-nonsense, tell-it-like-it-is insider insights and info about Network Marketing in the REAL world?
Get 'em now at http://REALnetworkmarketing.com |
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Audrey
Joined: 30 Jul 2006 Posts: 490 Location: Santa Barbara, CA, USA
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Posted: Fri Oct 03, 2008 1:07 pm Post subject: |
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So by both definitions sending someone "hey can I send you info?" wihen they never asked for that email is indeed spam.
John, I did read your post. Your response actually confirms I understood you 100% correctly. You just don't call it spam and I do. _________________ Audrey
http://www.my.tupperware.com/audreyoka
http://www.recipe-barn.com |
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Linda Site Admin
Joined: 23 Oct 2005 Posts: 426 Location: Sunny California
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Posted: Fri Oct 03, 2008 3:11 pm Post subject: |
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Audrey,
I totally agree with you on this. There is just no way to dress up using email like this and call it OK.
Spam definitions aside, there are privacy issues as well. The people who signed up for these businesses have a reasonable right to privacy for their personal information. They did not give their permission to release their email and contact information to others as sales leads just because the company has gone out of business and wants to cash in by selling the lists.
Personally, I have had people contact me this way and my reaction is always negative.
This is just not a practice that I would recommend to anyone. As I have said many times before, collecting your own leads is always the best way to go.
Linda Locke
Editor, MLMWoman
http://www.mlmwoman.com |
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profitclinic
Joined: 16 Sep 2008 Posts: 45 Location: Melbourne AU
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Posted: Fri Oct 03, 2008 10:45 pm Post subject: |
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And by that definition, taken to its logical conclusion, kids' birthday party invitations, wedding invitations and Christmas card mailings could all be considered spam.
No consent. None requested. Distributed in bulk.
It's not WHAT we do that makes a thing acceptable or unacceptable, legal or illegal, ethical or unethical in most cases. It's WHY and HOW we do it.
This extends from simple greetings to killing.
Courts interpret WHAT people do according to their motives and means (why and how) before passing judgement.
We can get a little precious about issues that are more emotional than rational, sometimes. I think the good book makes reference to something about "strain at a gnat and swallow a camel".
I don't advocate spamming or doing anything without permission or consent. But if an inexperienced network marketer has made the mistake of buying genealogy leads (which was what the article was actually about, if you recall), then a small, limited series of mailings to those leads (not all to one person — one enquiry to each person), asking if they'd be interested in considering an offer, is neither an illegal, unethical or unacceptable way to try to gain some kind of return for their outlay.
You wouldn't make the same mistake twice if you had any sense, but I receive — and reply to — polite enquiries like that several times a week.
John
PS: Audrey, read the CAUBE definitions a little more closely. This actually complies with what's permissible. _________________ Want no-nonsense, tell-it-like-it-is insider insights and info about Network Marketing in the REAL world?
Get 'em now at http://REALnetworkmarketing.com |
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Linda Site Admin
Joined: 23 Oct 2005 Posts: 426 Location: Sunny California
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Posted: Sat Oct 04, 2008 12:01 am Post subject: |
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All
One point that has not been made in this discussion is that it really doesn't matter what you or I or anyone else on this board thinks is spam, but what the receiver of the email thinks is spam. If they think it's spam and they report you as a spammer, then bad things can happen. They don't care what the legal definition is, they just think you've spammed them and some of them get very upset about it.
Network marketers who use the method described in the original post on this thread are still taking a risk because all companies have anti-spam rules for their distributors. And if too many people report you as a spammer (whether you think you are or not), then the company may terminate you as a distributor.
It's important that everyone understands what the real risks are.
Linda Locke
Editor, MLMWoman
http://www.mlmwoman.com
Last edited by Linda on Sat Oct 04, 2008 12:32 am; edited 1 time in total |
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profitclinic
Joined: 16 Sep 2008 Posts: 45 Location: Melbourne AU
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Posted: Sat Oct 04, 2008 12:16 am Post subject: |
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Good point, Linda
John _________________ Want no-nonsense, tell-it-like-it-is insider insights and info about Network Marketing in the REAL world?
Get 'em now at http://REALnetworkmarketing.com |
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