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MLM Woman Issue 62
March 2002

This free monthly newsletter is made possible by our advertisers and customers. We thank them for their support!

From the Desk of the Editor

Welcome to the 62th issue of the MLM Woman Newsletter. This month we offer articles on Internet marketing for your MLM business, managing your downline and building a foundation of strong values to help you attract business.

Happy reading!

Linda Locke, Editor MLM Woman


Confidence in Networking
on the NET

By Sue Seward

Personally I believe that people have more confidence in themselves than they think they do.

After all we go about doing all kinds of jobs, run companies, corporations, medical practices, law offices, make friends, run households, bring up kids, develop social relationships, etc, etc. etc........

It may really be Network Marketing or marketing on the Internet that we do not have belief and confidence in.

In the minds of many people MLM is still a scam. And we know there are a lot of scams on the Internet. They're popping up everyday!

Until we cut through the myths, get out there and educate ourselves and other people about what network marketing AND Internet marketing really is and to let them know that there really are legitimate online opportunities for them, people will keep on believing like they do.

It's up to us as professionals to educate, teach and help other people!

Marketing on the Internet is not about selling or being a good salesperson, or using cheap, hypey, tacky sales techniques. It's still about building relationships with people, which we all do in our everyday lives anyway. We're just building them online with folks all over the country and the world!

Timing in a person's life is always an important factor too.

Start asking people questions about their lives. Take an interest in people and what they WANT not necessarily what they need!

Find out where they're hurting and see how you can help them.

Maybe yes maybe no. But at least give them a chance to tell you what they're interested in.

If they're not interested in what you're doing try not to take it personally.

What you're doing just may not be for them.

Or it just may not be the right time in their lives. Make sure you find out if it's OK to keep them in the loop. Put them on your mailing list.

This is where Group Mail comes is real handy! I organize people into certain groups depending on what they're interested in. I can then send out a message to that entire group with the name merged in automatically. This way I can keep in touch with them.

Group Mail is a very inexpensive, one time fee to purchase the software. It's been a real time saver for me! There's a free version and a paid version. The free version only allows you to send out a certain number of emails at once. I have the paid version because some of my groups have over 1,000 folks on them.

I highly recommend that people start a newsletter or EZine as some call them.......and invite people you meet online to subscribe so they can stay informed on business issues of importance to them. This is one of the very best ways to build your people list!

And believe me your people list is your gold folks!

It's always good to find other people with large people lists to join you in your business too....
they are out there....believe me...I've been fortunate to have found some of them and they are in my downline.

You can send your newsletter out on your group mail account or there are some free areas such as Yahoo that you can use to send out your newsletter.

Be a good influence to the people and give them valuable information and they'll most likely stay on your people list!

If they do want you to remove them, respect their wishes and remove them promptly! Remember it's not personal...they most likely just have a lot going on in their lives and just might be on information overload!

We all have busy lives with jobs, business, spouses, kids, activities, church, parents, our homes to care for etc.

Remember to respect people at all times and think about THEM and what they WANT! People are important! Treat them like you would want to be treated!

About the Author

Ms. Seward is an Internet Business Consultant, entrepreneur, wife and mom, and has been earning an income for five years from home. She is also a published writer and speaker. She is a member of PANM "Professional Association of Network Marketers" and also a member of the Brazosport Area Chamber of Commerce. She resides in Lake Jackson, Texas with her husband and two sons. To find out more about how to earn an income on the Internet: Contact Sue at: eCommerceHomeBiz.com or email her at: SSeward930@aol.com She also publishes a weekly Network Marketing newsletter email to: suespowerteam@lb.bcentral.com


What It Takes
© Rebecca Wheeler

Doing business on the Internet is in many ways a brave new world. When business people attempt to take what works offline and apply it online, they quickly discover that the transition is not always a smooth one. Many of the old rules no longer apply. Doing business online is different. We need new and different ideas. We must use different tools, use technology to our advantage. We must learn to make our way in this brave new world. When we do, the rewards are incredible.

One of the major differences between doing business online and offline is in building rapport with clients and prospective clients. While some products are sold simply on price, many (if not most) of the products and services sold online require a trust relationship before real business can be done. People need to feel comfortable with us before they pull out the plastic and go to our secured server.

The problem is that the Internet doesn't offer us the ability to speak with customers face to face. Since you can't spontaneously drop by to say "hello", build good will, and reinforce your sales message, you must continuously market to ever larger groups of prospects. That's a very hard and expensive level of effort to sustain.

The good news is that there are things we can do to fill this gap and make the Internet a strong ally in our business efforts. Let's look together at three ways to fill that gap by using technology to our advantage.

First, a simple thing: we must handle our email quickly. Online businesses deal with two realities: #1: there is what is reasonable to us. #2 there is what the customer expects. In the online game only reality number two counts. That means while an email response in 24 hours should suffice, an email response in one hour is often required. There are ways to do this and keep our sanity too. We can use autoresponders for routine questions and provide a very rapid response even while we sleep. We can create email templates for responding to commonly asked questions and save ourselves hours of typing. And we can use cell phones when necessary to respond to honestly urgent requests.

Second, we can offer more information than ever before. Now that hard drive prices are low, web hosting companies offer unheard of amounts of space for pennies a day. Use that space to your advantage. Put up pages of information that will guide your prospects to become clients and inform clients of exactly how you can serve them. It's often been said that if prospects only know what you know about your product they would all become clients! Use today's amazingly low web hosting rates to educate them.

Third, we must embrace new technologies that give us the upper hand. Instant messaging means we can offer immediate response. While not comfortable for some, it's the 21st century telephone. Voice technology has now become reliable and affordable. Holding huge promise for our businesses, the technology is now mature enough to use everyday. Having a client hear your voice goes a very long way indeed toward building that important trust relationship.

Many offline principles, like honesty and great customer service, are absolutely essential online. Yet the Internet calls us to a higher standard. We have the greatest opportunity in the history of mankind to begin a business on a shoestring and grow it to impressive heights. Great products are available to sell. The market is global in scope. The tools are ready. Success can come very quickly on the Web. Begin today to make technology work for you and make time your ally, not your enemy.

About the Author

Rebecca Wheeler was bitten by the internet bug in 1996. She recommends this technology for others working online: Orbitalk Conference Rooms, real-time, private, quality voice rooms with integrated text chat and web browser. For a free demonstration, contact Rebecca work2me@cox.net or visit http://www.orbitalk.com/wheeler


Getting Down in the Dirt
By Michael Angier

Have you ever had a house built? If not, surely you've watched one go up.

For a long time, it seems that nothing's happening. The site preparation, excavation and foundation-building seem to take a long time with little noticeable progress.

Then the framing starts--and things take on a faster pace. Or does it?

It's true the erection of the walls and roof happen quickly. The shape of the new structure looks more familiar and there's more "bulk" to the project. Progress is more noticeable, but appearances can be deceiving.

Foundation work may not be very sexy or show progress as much as framing does, but we all know it's necessary.

Just imagine if we were to start putting up walls and hanging floor joists with the sills just sitting on the ground? It would be silly, wouldn't it? We wouldn't think of building our house without first building a firm foundation.

And yet, I see people's lives and even large companies built with little or no thought to a foundation. In the rush to make things happen, to create products and turn a profit, they build
on weak footings.

In the past few years, we've seen thousands of dot-coms become dot-gones. They shot up quickly much like a house being framed. Things were happening so fast in the late nineties that few looked to see if there was any kind of a foundation supporting these structures.

One has only to look at the Enron mess to see that even extremely large and apparently well-established companies can be easily toppled by having weak foundations.

The foundation I'm talking about for people as well as large organizations is values and purpose.

We're now six weeks into our Core Values eCourse and those who've taken it have not found the task easy. And I didn't promise it would be. Getting down in the dirt and making sure the foundation is solid is not easy, fun or particularly dramatic.

It is, however, worth it.

By getting clear on our values, knowing who we are, what we're about and what we stand for, we can have something to stand ON. We have a foundation for our efforts.

This process makes it easier to make decisions, because we have a framework with which to evaluate our decisions.

It also saves us time because we can focus in on what really matters and not waste time chasing after things that don't serve our purpose.

We have a clarity and a power that's tangible--we can feel it. And in the process, we can ATTRACT success instead of PURSUING it.

Not only do we know ourselves better, but others know us. We become known by our values and our purpose. It's part of our identity. In the case of a company, it becomes our corporate DNA--it's our reason for being.

Yes, it may sometimes seem slow and we may not always see rapid progress, but building a firm foundation of core values and solid purpose will provide the support for lasting success.

About the Author

Copyright 2002 Michael Angier & Success Networks International. Success Net's mission is to inform, inspire and empower people to be their best--personally and professionally. Download their free eBooklet, KEYS TO PERSONAL EFFECTIVENESS from http://www.SuccessNet.org/keys.htm. Free subscriptions, memberships, eCourses, eBooks and SuccessMark Cards are available at http://www.SuccessNet.org -- InfoPlease@SuccessNet.org


Managing Your Downline

By Cas Amato

So, you've joined that great money making program, and you've even got a few members in your downline. So, now what? How do you keep your sign-ups interested and working for you? And, yes, I DO mean working for you. When you start out on a program, you are effectively becoming the MD of your own organisation, and all of those below you need your motivation, guidance and assistance if they are to make money for themselves and, in turn, make money for you.

The biggest mistake you can probably make is to think that once you've got your sign-up, the hard work is over. You've got your sign-up and you've made a couple of dollars, so why worry? Well, as any experienced marketer will tell you, a sign-up commission is fine, but the real bucks are made when your sign-ups start signing up, and the residual bonuses start pouring in. Therefore, when you've recruited someone into your program, the work has only just begun.

One of the biggest problems you will find is that people join your business, and then do nothing. It is surprising, but as much as 90% of your downline will probably remain inactive. So, why do these people join? Well, there can be many reasons. Some people join programs out of curiosity, some to get the freebies that were on offer, whilst others just don't know what they're doing!

It's up to you, therefore, to motivate your recruits into action. Now, this is not necessarily as difficult as it may seem, provided that you remember the 3 golden rules:

1. Communication.
2. Communication.
3. Communication.

There is nothing worse than joining a new program and being left to it with no advice or help from anyone. So, it is important to start off on the right footing, by communicating with your new program member from the outset - and keep it going. Here are 5 ways that you can achieve this.

1. Send a welcoming letter to all new sign ups.

If someone has joined your program, thank them for doing so. Let them feel welcome and a part of your team. Make sure that they are fully aware of how the program works, and offer help and advice if they need it.

2. Answer all queries quickly.

If somebody DOES ask for help, don't ignore them, or it will be the last you'll hear from them. Even if you don't know the answer immediately, a quick note back to say, "I don't know, but I'll find out", will be much appreciated. But, do remember to get back to them as soon as you can.

3. Don't get frustrated with basic or idiotic questions.

Bear in mind that what appears to be a "stupid" question to you may not be to somebody new to the Net - we are not all HTML/marketing geniuses! Just remember, if they are contacting you, then at least they are they are communicating with you.

4. If your program has a "Email your downline" facility - use it!

Email your people often. Tell them the latest news on your program or give them hints and tips. If you haven't got much to say, then tell them a joke - tell them anything. Just remind them you are there.

5. Don't be afraid to repeat yourself.

It's always a good idea to save some of your messages, and repeat them periodically. Remember that your more recent recruits won't have seen your earlier messages, and it never does any harm for your long-time downline members to re-read an earlier email. Conventional wisdom states that a person needs to hear a message SEVEN times before they will buy into it.

As stated, communication is the secret to managing your downline. Your Internet program is a business like any other. Like all businesses, its most valuable resource is the people who work for it. Therefore, since people like to talk, talk to them!

About the Author

Cas Amato, Internet Marketer. Great site, but no hits? Get them by the 1,000. For information visit: http://www.roibot.com/w.cgi?R22292_EBRArt


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